FAQ

Frequently Asked Questions

What is the lead time for sofas?

Usually 14-21 working days, we will let you know if any part of the order is out of stock and the order will have a longer lead time

Whats the price for a bespoke size?

Please contact our team for a price

What is used in the seat cushions?

We use r33 white foam for the seats with a dacron wrap. We have firm seat cushion options available upon request.

What do I do if I have an issue with my sofa?

Contact our service team, you will need to let us know the problem and supply some images. We will then determine whether a repair or replacement is required. We will post out cushions and covers directly if required.

What do I do if an order is cancelled?

If an order is cancelled then you must contact our team and let us know, please note we cannot cancel an order once it has been put into production. If you have delivered the sofa and then your customer cancels then it is up to you to resell the sofa.

Do you have any sofas in stock?

No all sofas are made to order, we don't stock anything.

Can I buy a sofa if I don't have a account?

No we only supply the furniture trade account holders

Why Choose Us

UK Made Sofas

Manufactured right here in Lancashire, we're proud to produce our products inside the UK, meaning high quality products with a faster turnaround for you our customer.

Truly Bespoke

We understand that rooms come in all different sizes, so we have the option for bespoke sizes, if you want your sofa to fit a specific space.

Quality Materials

Our sofas are made from high quality materials from UK based suppliers. Fabrics are hand selected to ensure the latest styles are available.

In-House Framing

All of our frames are made in house, we have a separate department for the frame section. This gives us a solid foundation for every product.

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